Picked up the car. Got an estimate only paid for what I really needed. Excellent.

Hugo 1967

Excellent customer service. Stuart was great to work with as he kept in contact with me on all the issues regarding my old 325i. She's running like new again!! If your import has issues..take it to Carmine's!

Dunkin deacon

This shop is top notch and I have absolute confidence in their diagnostics & repairs. They are very professional and communicate very well throughout the process. They are on the pricey side with prices in line with actual dealerships. Thus the 4 star rating. I would definitely recommend them and will definitely continue to have them service my vehicle.

james idol

Carmines Import Service will forever be my wife’s Q5 service station. Fast service. Professional crew. Very knowledgeable and Maxx explains everything one needs to know about the service your car needs (and don’t need). First Class Import shop.

R to the R

These guys are grreat and they are very honest!

Kenzie Greenly

Recently bought a beetle and chose to bring it over to be inspected. They advised that there were a few things that needed to be worked on, but luckily it was only overdue maintenance. My car was ready 2 days later; they even picked me up from my home and brought me to the shop free of charge. I was very pleased with the service that Max and others provided. They’ll be having my business from now on!

Melanie Weir

I needed my Tesla to be looked at for a squeaky noise. Tesla service center did not have an appointment for at least 41 days Max at Carmines was able to get me scheduled within a day or two. Drop off was easy and they even given me a ride back. However I did not go through getting the car fixed as the estimate was almost 8 times more than what Tesla quoted. I was willing to pay a little more but not that much. I decided instead to wait it out for the Tesla service appt. Max was very professional about my decision. All in all great experience. I will go back if the price was right.

Anu Williams

Carmine’s Import Service is the BEST!!! I love that they take great care of their customers. I dropped my Baby off and they took good care of her both times. They also went the extra mile to make sure I made it to my doctor’s appointment on time.

Stephanie Taylor

Carmine's went above and beyond my expectations. They did a courtesy inspection, as well as provided a detailed description of EVERYTHING they checked on! They drove me home so that I wasn't stuck, and even brought my car to my home when it was ready! They also left me a water bottle, and mint. They didn't "nickel and dime" me when it was all said and done. You can even finance your service with as low as 0% APR. A++ company! Thank you, Carmine's!

Meredith Richards

If you want an old school experience for new technology cars, this is the place to go. Everyone is very dedicated to service of the highest quality and making the customer feel important. They take customer service to the next level. Their followup game is unmatched to make sure I was satisfied, they care so much it's surprising given the new climate of customers come second to profits. Their pricing is comparable, workspace is very clean (noteworthy in a mechanic shop), answered all my questions, and kept me updated on the progress. Front desk people I dealt with 3, were all on the same page with no break in service. I will be taking all my higher end cars there. Well done.

Jason Bostic

Stuart offered a great customer car care experience from start to finish! All my questions/concerns were answered in a timely manner. This was my first time having work done here at Carmine’s Import. The service experience I would definitely rate as first class!

Sabrina Morgan

1st time customer. Very impressed with the communication process. They inform you of your options, but do not try to “sell” at all…very low pressure. I’ll definitely go back!

Brandon Lawson

I was very impressed and pleased with Carmine's Service from the very beginning. The staff was not only professional and knowledgeable but made sure they kept me aware of what was going on at all times. My car was repaired and when I picked it up, it had been washed and my wife was thrilled by the presentation...like them thanking us for letting them fix our car. I highly recommend Carmine's if you're having issues with your foreign car. Check with them first.

Willard Brown Sr

I can always count on Carmines to thoroughly inspect all the mechanicals of my cars so that I can have worry free driving. Their work is exemplary and detail oriented. Everyone that I deal with is professional and very courteous to me. If there is a problem they always reach out to me to discuss solutions. I only trust Carmines with all 11 of my cars.

Michael Graves

Very professional!

Patrick Graham

The service on my Lexus SC 430 was outstanding! The entire team was prompt and professional. I will have all of my vehicles serviced @ Carmine's.

Chris Styles

Dillion and the staff are awesome, informative and supportive. They work closely with you during services provided and preparing plans for future services needed.

Olivia Allen

Everything went real well Everybody was nice that worked on my call thank you

Tommy Kennedy

I had another good experience at Carmine's this week! We entrust two of our imported cars to them for all service needs, and we've never been disappointed. We have found them to be a great alternative to the dealership and will continue to use them going forward. They are particularly good at communicating with their customers throughout the process and always provide excellent documentation of their pre-service inspection and recommendations as to the vehicle's service needs. I'd suggest giving Stuart or Dillon a call today for your import service needs!

J H

Keeping a car running longer at peak levels requires both expertise and expense. Twice in the last year I have taken cars to Carmines after others had fallen short of the mark. That's when the expertise comes in. Schedule your service on their website at a time convenient for you. Then Stuart and Dillon will take it from there. ***Update*** I e-mailed Stuart about an issue with my tilt steering wheel and he "fixed" it with his reply! Most places without experienced expertise: make an appt., bring in, diagnose, etc. etc.

Walt Lasley

Carmines provides an excellent service. They provide quality communication, use technology to make the entire process smooth, and have great customer service. Receiving my car back cleaned and detailed just proves how committed they are to providing a quality service. I would highly recommend and will continue to use them in the future!

Suzanne Hunt

Always an awesome experience very friendly customer service . They do amazing job every time. My neighbors were impressed to see my vehicle delivered and fully detailed to my home.

Jenne

Somewhat pricy, but very thorough and professional. Accomplished what they said they would when they said they would.

Ken Keller

Carmines was AMAZING! Worked with my warranty company, fair pricing for the service they provide and how helpful the staff is! Dropped my car off to me at my location when it was finished, helped with Ubers while my car was in the shop and needed rides, it’s only been a day since they fixed my car (slow coolant leak to turbocharger) and I have no doubt their work has to be just as good as their service I’m certainly not expecting any problems seemed like too good of an operation to make any mistakes! Place is a First Class experience, more auto service shops should be run like Carmine’s!! (DO NOT take your car to Greensboro Land Rover, BRING IT HERE!)

Nick Longhi

Carmine did extensive repairs to my Tesla Model X 2019! I feel like I have a brand new car with new front suspension etc etc Tesla service center could not accommodate me until three weeks out so I was delighted to learn that Carmines could take my car in right away and get all the necessary new parts in three days! They gave me a detailed description of everything I needed done and a total price breakdown. Five star treatment start to finish! Debbie

Deborah Isbister

Service was performed efficiently and the gentleman that we dealt with could not have been more polite or accommodating. I was very fortunate to have contacted Carmen’s as we were only here briefly from out of town. They had us back on the road the next day. The added touch of the thank you note and bottled water were a very nice touch. I highly recommend Carmine’s to anyone needing auto repairs. They truly are professionals.

patty mundy

Loved the service I got on my c30, staff were very upfront about costs and did their best to inform me of what was wrong with my car. Will be coming back and recommending friends

Colin Dossel

The service was excellent the prices are marginally better than the dealership and Stuart was more than helpful with all my questions overall it was a great experience and the mint was a nice touch

Roby Mangum

the service is amazing

Cooper Griffin

Great spot for Tesla service! I have worked with Carmine the owner and his shop for years in the Automotive industry. He is a stand up person and very knowledgeable. We often help each other with trade related issues. I work with a lot of shops and these guys are one of the good ones. I have referred people here and would trust them to work on my car any day.

Nick Lawson

Carmine's is the best auto repair company to deal with for BMW's. They made the whole process easy, understandable, and non-stressful! I would recommend anyone that has a BMW to go here!

Jennifer Royall

I’m always satisfied with there work!

Tyasiha Mickens

Being a new MINI owner, I was thrilled to find Carmine's Import Service as an alternative to the dealership for my car maintenance. Their service was top notch with attention to detail and multiple customer courtesies. I am extremely pleased with this organization and will be back.

Angela Shoffner McAfee

Carmines is fantastic!! So friendly, so knowledgable! Stuart goes above and beyond personally and professionally!

Anjie Berrier

very nice place to take your car for repairs .Very customer friendly . little high on repairs prices but they know there craft . So we are very happy with the out come .Thanks again George Zenisky

George Zenisky

Friendly and professional service. Had my main battery replaced in my 2020 MB CLA 250, it has two. Did not disagree with the battery price, but I thought the labor price of $253 was excessive, they said that part of the labor price was the programming of the new battery to the vehicle. The courtesy transportation is also convenient.

Vtvette Davis

Very pleased with the service and the follow up.

Donald Shannonhouse

One of the best experiences I have had getting work done on my Macan.

Sage Tuttle

Carmine’s was recommended to me and I have the pleasure to recommend them to you. This is a first-class committed service company. I called late one afternoon and got someone on the second ring. (A real person almost always answers the phone.) Stuart and a senior tech, took flat bed delivery of my BMW X5. My two college-age kids drove the wheels off for six years. It wouldn’t start. If I put it in reverse, the car reverted back to Park. The electrical system was a mess. Literally, nothing worked. Over the next three days, Carmine’s tested and re-tested every system. They ran deep diagnostics. The culprit was an alternator and water pump and a few minor codes. The old saying “you get what you pay for” could not be more true, in this case. The final bill was a lot of money but it wasn’t expensive. I was fairly charged for all of the parts and labor. But above all that, we have our car back. Good as new. It runs like the first day I got it. Stuart had the car cleaned and vacuumed before delivery. He even followed several times after I picked it up. This is a special outfit that takes pride in their work and their reputation. It was most certainly earned on my service call. You can trust Carmine’s to service your special car like it was their own.

Chris Tigani

Friendly and professional. With great quality of service.

Andrew Stenhouse

I brought my vehicle in for them to look at and they gave me an honest opinion That they would not be able to fix it and they did not change Me anything to look at when I need a repair I will definitely return to Carmines.

John McCarthy

Excellent service, attention to detail, available transportation.

Paul Dunlevy

Brought in my 2023 Model 3 Performance to get Unplugged Performance lowering springs installed. Carmine's did an absolutely fantastic job. Dropped the vehicle off first thing in the morning, was done by late afternoon. They installed the new springs, repackaged the old ones, measured the drop, gave it an alignment, washed the car, and had it waiting out front for me when I came to pick it up. Even left some goodies in the front console for me as well. Spoke to a few guys inside about their experience putting performance parts on Tesla's, and everyone was very knowledgable and seemed to have lots of experience. Super kind people. Actually got a hand written Christmas card in the mail from them over the holidays. Was not the cheapest option, and wasn't a short drive coming from the Raleigh area either - but cannot imagine getting service even remotely close to as good as what Carmine's provided anywhere else. If you're going to get any work done to your vehicle and want it in good hands, bring it here. These guys know what's up. Will absolutely be back.

Franklin Steele

Great service and very organized.

Bobby Workman

Do yourself a favor and take your Tesla here! I was having suspension issues that left me on the side of the interstate. I didn’t want to tow it to the Tesla service center 95 miles away, so I stumbled upon Carmine’s and I’m so glad I did! From the start, Stuart took me through the process, provided me with a detailed diagnostic review of all issues found, and a plan to repair. They quickly got it fixed and kept me updated along the way. They’ve earned a lifetime customer!

Kim Lane

I was very pleased with my first visit to Carmine's. They were very helpful, got my car in on short notice and fixed the problem in a day and did not destroy my bank account like F....... C... Italia would have! I have NO issue with taking my car back to them for ANYTHING and would be happy to refer them to anyone.

Scott Diciuccio

Carmine's completed the work I requested quickly and with quality parts. They have a very knowledgeable and friendly staff. I am sure I will be using them again.

Pete Stephen

Stuart is professional and pleasant to work with. I will continue to have my Tesla serviced here instead of with the evil empire.

Terrence Bethea

Always the best of service!!!! Love taking my car to Carmine's PLUS they washed it when they were done!!!!

Rosanne Clark

These guys are top notch. They worked me in for alignment and got my Tesla back to where it should be. Also gave me a free car wash and very detailed multi point inspection with pictures sent to my phone. Very friendly and knowledgeable! This will be my new “go to shop” for my Tesla and any other vehicle I get in the future! Dillan and Stuart really took care of me and I really appreciate how they treat their customers!

Rich Varner

Hi Dillon. Yes, all went very well. Top notch service, extremely polite, great service diagnostics and internet system and delivery service. Thanks, David

David J. Pittman

Everyone is always knowledgeable, friendly, and more than happy to help. I highly recommend Carmine's!

Jen Lukow

Professional service

Rob Shina

I took my Volkswagen here and was greeted with the upmost respect from the start. They told me they would work on the car in the morning and that's exactly what they did. Within 1 day and a half I had my car back in excellent condition. They never left me feeling uneasy or confused about what was going on. I would highly recommend this location if you want your vehicle to be handled respectfully.

Jay Thomas

this shop rocks !

Donn Ungemah

If you want straightforward, dependable work from people who know the cars they're working on, this is the place.

Gregory Burgess (Gregg)

The service here was great, the owner was very friendly. Even though they were unable to fix my car due to the required part for my older vehicle being out of stock, they recommended me to another business that would be able to help.

Adam Daniels

Great experience. Above and beyond. Quick and efficient. Highly recommend them.

todd doerner

Very knowledgeable and helpful. 13/10 would recommend!

Josh

Hey I would like to thank you guys at Carmine's for the great service you have done on my car over the years. professional,on time, good value and good quality work. Thank again and I will see you soon for my next service.

William Lindsay

The team at Carmine's is exceptional! They go above and beyond normal customer service to ensure you are satisfied and your car is well-maintained. I highly recommend them!

Jill Gardner

I recently had my Tesla's 4-wheel alignment done at Carmine's Import Service, and I couldn't be more pleased with the experience. Scheduling an appointment was easy, and their accommodating staff made the process hassle-free. The facility was clean and organized, giving me confidence in their commitment to quality. The technicians were knowledgeable, especially when it came to electric vehicles like my Tesla. Carmine's Import Service exceeded my expectations, leaving my Tesla driving smoother and handling better. Their focus on customer satisfaction and craftsmanship is evident. I highly recommend Carmine's for exceptional 4-wheel alignment, especially for Tesla owners. They've won me over with their professionalism and service quality, and I'll be returning for all my future automotive needs. Thanks, Carmine's!

Kris “seedog” See

Superb service! I highly recommend using them

James Persadie

Brought my BMW in for an oil change & basic maintenance service. Dillon was a great service advisor, and work was performed on time & with good quality. I’ll definitely make sure to come back for future work!

Andrew Hamalainen

From my first phone call speaking with Stuart right up until the completion of the work this was the most professional experience with a repair facility that I have ever had. They go out of their way to keep you informed about what is going on with your vehicle and really care about their customers. We just moved to North Carolina and could not have found a better facility to care for our Mercedes ! We are customers for life!!

Jeff Gearhart

This was my first time visiting here and the service was incredible !! I can’t remember the last time I was treated with such care like they did. Dillion was awesome and so helpful! I’ve found a new favorite place.

Imani Press

I won't entrust the care of my car to just any shop. Carmine's came highly recommended and did not disappoint. First class experience from start to finish and they'll be handling my cars from now on.

Gary Byerly

Professional and courteous.

Mary Narron

Great service, Stuart provided detailed explanations on the repairs that were needed for immediate addressing and repairs that will be needed to be addressed soon.

Xavier Parks

10/10 would recommend. Service is outstanding and their Prices match quality. The whole shop knew exactly what they were doing and took great care in quality assurance. Will be going here for my next service.

Mae Mancuso

First time here and the service was fantastic. Professional, courteous, and communicative! Will be returning for all car needs!

Amy Hensley

Kept me informed and answered all my questions without making me feel like they were bothered.

Diana Kuwamoto

They were very professional & the communication was phenomenal. I couldn't have asked for better customer service. Top notch!!!

ANNTYIA VESTAL

Called Carmine's on a Monday about an oil leak on my 2012 Mercedes c250 dropped the car off Tuesday a full diagnostic was done they sent me a report I agreed on what I wanted repaired 1st 2 days later my car was ready! Stuart and Dillon were super helpful, they're very professional, timely, courteous and definitely knowledgeable I'm taking my car back to have a few more repairs that I need from now on this is where I'll have my car serviced! Thanks again guys signed a Happy Customer

Chasity Carter

The guys are great. I don’t trust the jag to anyone else!!! The service can’t be beat!

Karyn Harris

Great shop. Friendly staff, exceptionally knowledgeable and helpful. Cannot recommend this shop enough.

josh victorin

I Brought my Audi in for an oil change and possible drain plug fix. I am pleased with the level of service I received at Carmines. Pleasantly surprised by the carwash and detail. I will be back for other service recommended by Stuart.

Richard Jordan

Excellent service

Dan Robinson

I am delighted to share my experience with Carmine's car repair service and the exceptional customer service I received from Stuart. When I reached out to Carmine's about my Range Rover, I had already taken it to the Land Rover Dealership twice but they were unable to fix the issue. However, Stuart and his team at Carmine's were able to diagnose the problem accurately and repair my car to its full performance. Stuart was extremely thorough and patient in guiding me through the repair process, and he went above and beyond in ensuring that I was well-informed and satisfied with the service. He is truly a gem and his professionalism and dedication to customer service is unparalleled. I am extremely grateful for the high level of customer service and communication I received from Stuart and the team at Carmine's. They exceeded my expectations and I would highly recommend their car repair service to anyone in need of reliable and professional assistance. Thank you, Stuart and Carmine's, for your outstanding work!

Jodie Brim Creative

Carmine provides great customer service and great maintenance work. My husband and I have used them 4btime now and we're always pleased with the results!

Hermanda Williamson

I have had multiple cars worked on here. Their service is always excellent and they are very friendly.

George Price

The crew was very helpful. The work was performed in a timely manner. Bonus points for their warranty due to my vehicle's mileage. I would do business with them again.

Kenneth Franklin

We had taken out RR Evoque to several places before going to Carmine's to get a few things fixed. No one would touch it, or they said they could fix it but ended up wasting our money. Carmine's made no promises, said they'd check it out. Within two days they had diagnosed and fixed what was needed to get us on the road. The truck runs perfectly! They also gave us a complete diagnosis of everything else that was wrong, but they never tried to pressure or even persuade us into getting any further work done. We will always take our truck to Carmine's! Fast, Efficient and done right THE FIRST TIME!

Elderelle McDougald

Great informative service. Definitely recommended.

Donnie Williamson

Definitely recommend to any one who needs work done on their car! Great customer service and I will definitely be back when something else needs to be done

Amber Shaw

My 1999 BMW 528i had steering issues. My dealer and an independent mechanic could not fix the issues after several thousands of dollars spent. My friend told me, " if Carmine can't fix your car no one can." She was right! The Carmine's Team solved the issues and my 1999 BMW is back on the road!!

Joy BROWN

They were very professional. They figured out the issue with my Range Rover Evoke rather quickly and had us back on the road in no time. I would definitely recommend this shop for your auto repair needs.

Alex McDougald

Shared info with me that seller did not provide.May have saved me a lot in the long run. Very trustworthy. Thanks Jim Sechrist

James Sechrist

Excellent work done in a timely fashion. Their flexibility made scheduling a breeze. Thanks guys

james sechrist

Quick service. Pick up and delivery. Labor lil high. I did not expect that. But everything is done. And my car is up to date. So far so good. Compared to a dealer service. 100% better.

Charles Schaefer

So thankful to find Carmine's for my Tesla X to be worked on. Carmine's was professional, timely, great to deal with. Hopefully, won't need service again for awhile, but when I do, Carmine's is where I will go!

Dori Goebel

I appreciated the professionalism, courtesy, and honesty of how they do business and work on your vehicle! They get the job done and they do it right!

Rosemary Brown

Carmine's did the 30K maintenance on my 2019 Fiat Spider. As usual, the service was what was needed: nothing beyond, nothing dreamed up, nothing to price gauge. A very capable and reputable place to take your favorite set of wheels. Always helpful and courteous. A fine business in our great town.

Carolyn Stabach

Honest, Respectful, no pressure, great place, car people through and through. I have had work done here on my vehicles before and will keep bringing business back to them. Thank you.

Mon Te

Was very happy with their service.

Beth Lilley

2 yr maintenance on a Tesla Model 3. Outstanding service, great customer relations.

Debra Simmons

Stewart is a great advisor. He is very knowledgeable and professional. Carmine worked in few of our German vehicles and every time we have excellent results and we will keep coming back!

Fernando Cardoso

It’s so great to have a shop, that’s local, who can work on Tesla vehicles. I’m over 100k miles and with the current interests rates I plan to keep the car for another year or two, and it’s good to not have to travel to Raleigh or Charlotte for maintenance - yes Teslas needs to be maintained too! Will have my struts and shocks replaced at Carmines when they come back in stock. Stuart was also very good at keeping me updated.

Jamarl Rickard

Have used Carmine’s in the past when I worked at a dealership. So when it came to repairing my personal car I knew exactly who to turn to. Strongly recommend for you European Auto Repairs. Thank you Stuart,Dillon and Danny

Candice Roberts

Very professional and thorough. Quickly provided details of findings that included pics/videos. Swiftly made the agreed upon repairs. They also delivered my vehicle to me!!! I’m beyond satisfied and would recommend Carmine’s over and over without question.

MarysBaby130

Great service done quick. Nothing's cheap these days, and my repairs have been no exception, but Dillon and co. are quick and thorough. Definitely found a long-term auto shop with these guys!

Travis

Spoke to Stuart. First class service. Feels like being a guest at the Ritz Carleton. Thank you!

A

Excellent service and repair

Ricardo Lawrence

Carmine’s quickly diagnosed my BMW’s problem. They also performed a very thorough full car evaluation for potential upcoming maintenance needs, texting me pictures with explanations through the process. Communication was elite level, and all work was done quickly, and the car was delivered to my driveway. Highly recommend!

Andy Secrest

Fantastic service and communication

Richard Wimmer

The guys go above and beyond any other company I have ever used. Hands down the best mechanics in town. If you have a problem, they will fix it and treat you first class!!!

MaestroASU1998 D2

Good fellas who got the job done right. Will use again

Gerardo Arnaez

The only place in the Triad that trust with my BMW’s maintenance - even brand new.

Brian Criscuolo

Two times in two years I have had to reach out to these folks. To the best of my recollection, Stuart has always been the guy I’d speak to. Both occurrences, I’ve had some major issue to deal with pertaining to my car. I feel that they were 100% up front with me about the issues with my vehicle, fair with pricing. I feel that they’d give you the shirt off of their back because they’re just that caring about their customers. The quality and quickness in which they got the work done and my car back to me was amazing. They were so fast! If you need an honest mechanic to look at and work on your car… call Carmines. Anybody in that facility will be glad to help! Again, quality work, kind - empathetic humans! That’s what you’ll find here.

Matthew Kirby

5+ Stars for Carmine's! The service, communication and thoroughness surpass my experiences at the Mercedes-Benz dealership. They are now my go to people for future service and repairs on my SL 400. The work was done in a timely manner. As a special touch, I had a bottled water waiting for me in the car. It's not about the water, it's about them genuinely caring about their customers which I felt throughout. Big kudos to Carmine's!

Jacky Aron

These dudes are great. I don’t leave reviews for ish usually. Dropped my car off, they took me home. Found the leak and problems with my transmission. Did an overall health report I had a couple extra things done but I love how they did the report. Pics and explanations. Got my quote and naturally was like oh man but that’s Mercedes’ for you. My fiancé works at a car restoration shop and went as far to look up the parts prices and I’m telling you these take pride and want repeat business. They are fair and nice and I’ll not hesitate for a min on being a customer as long as I have my Mercedes’ or any euro car. I also appreciate the fact that they remembered my name and just well they are awesome.

Mark brown

Very friendly and helpful. I will definitely be back if I need service.

Angelika

Each and every time I bring my car to Carmine's I get both professional and personal expertise, both for my car and also for myself. They are both competent and caring. More than once they have picked me up, and also brought me back home. Not to mention they have done exceptional service rendered on my car. Their professionalism is the epitome of expert service and caring attitude. I will continue to utilize Carmine's to service my automobile. Norman Phelps

Norman Phelps

The people at Carmines always take care of anything wrong with my vehicles and they do it in a professional way every time. If you have something wrong and want to take it somewhere reputable there is not a better place around!

Alex Rose

They did quite a few repairs on my vehicle. Dillon was very polite and answered any questions I might have had. The price fir the amount of work done was fair and the time in which it was done was good. I am a first time customer , but I would recommend them for all your foreign car repair needs.

George Hughes

Due to the pandemic we had a car that basically sat in the garage for nearly two years. We would start it run the engine for a while but not really drive it. We decided to start using it regularly and lo and behold it would not start. I knew it would have to have a lot flushing, filter replacement, and other repairs for registration inspection so I called Carmine's. They took care of us from appointment to estimate to arranging for the pick up and to the final bill/service. Best service ever had with a shop in a very long time.

Mark Bentcover

Always great service and communication.

Sage Fann

Excellent inspection followed by quality maintenance and repairs.

Patrick Pollen

It’s refreshing to actually walk into a business institution and be greeted by the employees and be shown great customer service. On top of that, this place has certified technicians for my Tesla. I will be coming back for regular maintenance for sure.

Darryl Bennett

I love the guys at Carmines, they have always taken great care of me and my Land Rover. Stuart, Dillon, and all the other guys there are both very friendly and extremely knowledgeable- I highly recommend them to anyone needing service on their European vehicle!

Archer Montague

Excellent professional service. Dillon broke down all the necessary repairs to me and was super helpful.

Susan Gray

Always GREAT service that you can depend on. If you are not utilizing Carmine’s Imports. Your missing out.

Mike Robins

Amazing experience! Very good customer service. Very satisfied!!!!! Tinikia Jefferies

Above Beyond

The service was great! I appreciate the detailed inspection for potential problems, in addition to the repair I brought it in for. The price was the same as what they quoted me, no surprises. The repair cost seemed to be about average. The free concierge shuttle service worked out really great. Also, the people there were nice and friendly as well.

Steven Jones

Honest and they do great work!

Sharon Grant

I continue to use Carmines as I feel they are honest and trustworthy in the work they provide. I recently had one of my vehicles there to diagnose a starting problem. They were transparent about their diagnosis. I have both european and asian vehicles and they are able to service and repair any of them.

Michael Reiter

My wife needed a thermostat and cooling pump replaced on her Audi A3. We stopped by as soon as they opened to see if they could get us in and we’re very grateful when they said they could. Considering we did not schedule an appointment, they did us a huge favor. The thermostat and water pump was replaced in 2 business day. We picked up the car and they had cleaned it for us. Overall great experience and great customer service. I would highly recommend Carmines to anyone with a European vehicle.

Kody Kennedy

I broke broke down 350 miles from home with no idea who vould tow and repair my Audi. These guys were great. Connected me with a tow, dropped me at rental car location. Sent me a detailed diagnostic of the entire car in less than 24hrs. Discussed the details by phone while I traveled to Upstate NY. Did what needed to be done, and had it waiting for me on my drive back to GA, washed and ready to go. Can’t thank them enough for saving me, my car, and my trip to meet family and friends.

jaineandjames matthews

Pros: professional and welcoming. They seem very knowledgable, Excellent auto repair shop. I highly recommend. The is an amazing garage. They are honest and do quality work. Carmine tells it like it is, he is a straight shooter. Let's you kow exactly what is going on with your vehicle and keeps you up informed the whole time. I will definitely bring my vehicle back.

Perry Smith

Our family trusts Carmine's with all our cars. Stuart and Dillon do what they say they are going to do and follow through on commitments. Great diagnostics, Long-term fixes, and unbelievable customer service. Highly recommended!

Bruce Kaiser Band

Very attentive and prompt customer service, great pepsi in the refrigerator. It's important to me to feel like I can trust my mechanic. At this point, I very much do.

Bobbie Tornblom

Overall Great Service. I received a very detailed estimate of the maintenance needed. All of my questions were answered and the costs were much more reasonable than the OE dealership. 5 Star rating from me!

Phil Beck

Great job as always guys! Thorough and professional assessment and recommendations.

Kurtis Gentry

Very comprehensive and professional service performed in a courteous and timely manner.

David Allred

Customer service is the best. Full transparency about what you need and don’t need. They did a great job and service touches are better than the dealership. Better priced than the dealership as well.

Phil Oh

Excellent service; very professional, courteous, and helpful! Recommended

Ronald Hairston

Great Guys!

Rick Regan

I’m 2 weeks in to living in NC and of course my car decided it wanted to act up. My warranty company suggested I use this place and I must say I was very impressed. No hidden fees. Finished my car as promised. When they couldn’t fix the issue recommended someone who could. The device was great and the guys in the office were as well. Thank you!

Shannon Woody

Much respect! Service was great, Stuart was awesome, top notch! I'm pleased ...

Aaron Abdullah

Wonderful place. Does awesome work and stands behind it.

Travis Wall

Team did a great job!

Wayne Faircloth

Professionals with experience, friendly, fast and goes the extra mile. Felt like family as soon as I walked in the door.

Nick Bolejack

The customer service and attention to detail at Carmine's is second to none. I enjoyed that they provided a digital inspection report for my vehicle, including supporting photos of any maintenance needs. I would not hesitate to return to Carmine's for service on any of my vehicles.

Brian Kuppelweiser

Vehicle had no heat in the cabin bad water pump faulty Reservoir among other things all was taking care of all's 👍 now thanks to the guys at Carmen's thanks.

Hollis Jones

My first time going to Carmine's and it will not be my last. The guys took such good care of my baby Mercedes benz its like a new car. I was also given a loaner since I was without a car. A local dealership didn't offer me that. I am a new customer and will not take my car back to a dealership. Stuart and Dillion, Stellar outstanding work. All the guys are great. The best experience I've ever had, and guess what? They even delivered my car to me! Now how awesome is that!

Pat McBride

Stuart is very professional and responsive It is nice to deal with such a Professional.

Jerry Smith

I own a Mercedes Cabriolet. It is a 2017 with 78,000 miles. When the engine light came on, my first thought was to take it to the Mercedes Benz dealer. That was a bad decision. After their diagnostics, they said I needed a new $34,000 engine. This was more than the car was valued at. I called Stuart at Carmine's and he made arrangement to have her towed and run their diagnostics. I am so thankful he did. They ran their own diagnostics and found my issue did not require a new engine. They emailed me the repairs. I had Mercedes send with them their diagnostics. Carmine ran an additional diagnostic and I did not need a new engine. They advised of the repairs, emailed me the report and cost. Lets just say there was almost a $30,000 savings. The car runs perfectly now. I had also complained to Mercedes about my brakes. They advised revisit on the next maintenance. Carmine found the issue , repaired and the problem is no longer there. I will never go back to the dealership for my Mercedes care. Stuart was in constant contact with me, listened to my concerns and was very patient. Our car is running beautifully. I did not have to sell her for parts which Mercedes had suggested. I have already referred a client to them and my husband will be turning over his car care to them. They brought my car back to me and the professionalism and concern for their client was obvious. Thank you for all you have done.

Dona George

Even though it took a long time for me to get a quote on how much the repairs would cost (8 days), and even more time after that for my car to be ready to picked up, I still had a great experience with Carmine's. I thought the customer service was excellent and that they did a great job on my car and on informing me on what it needed. Also, a couple of weeks after I used their services I got some brownies in the mail, which was a very pleasant surprise. I can see myself using Carmine's again in the future.

Walidah Haynes

This guys are the best! Honest, friendly and professional! If you need quality work, and people who know what they’re doing this is it! Best customer service!

maikel hoyos

These guys are the best! They are work every dollar!

Alexandria Shelton

Two unexpected issues within the last few weeks. Carmine’s team led by Dillon are the very best. Great service in an expedient manner with my schedule in mind. I come from Greensboro to use Carmine’s service so I can have peace of mind - I receive excellent professional service at a reasonable price. I highly recommend.

Susanne Daves-Brown

Carmine’s Import is a top notch repair shop, without question. What really sets them apart, though, is the outstanding customer service provided by Stuart and Dillon. These guys are a pleasure to work with and go out of their way to make their customers happy. It’s obvious this company knows that its customers are its lifeblood. I would highly recommend Carmine’s to anyone. I couldn’t be happier! Thanks, guys!

Jon Greener

I didn't go here but talked to him on the phone. He was kind, thoughtful and honest.

Suzann FanFan

This is the first review I’ve ever written and probably will be the only. This place deserves 10 stars and more. I got an oil change on my Porsche and my schedule is very busy. They accommodated me to the best of their ability. Got my car in and out. They even took me to work because I didn’t have a ride lol! Their customer service is spectacular! It takes a lot to impress me and they surely left the best impression. Dillon and his team are so awesome! No hidden added charges and no scamming you into getting other services you don’t need!! This is the kind of business everyone needs to come and support during these times!! I will be recommending ALL my friends and family here. No more going to the dealers where you get treated like trash and get charged an arm and a leg. I seriously wish all businesses had this kind of customer service like this place. 10/10, come here for all your car needs!!

Linda Phan

My very reason for using the services of Carmine's was locality. Frequently pass the shop and noticed the make of cars being serviced. Solely going off of my thought that Carmine"s would provide superior service was my reasoning for bringing my vehicle to the shop. Service was outstanding, and the level of communication between me and the team was precise & professional. Thanks guys for a great experience.

Walter Cooley

I bought a used car that had many issues. They worked with me to get everything fixed. Great group of guys. Awesome work. Awesome service. Awesome customer service. Would highly recommend to anyone.

Penny Logan

Clean shop,polite and experienced staff.Give them a plus star rating.

Yancy Young

They Are Very informative and knowledgeable about foreign cars. You won't go wrong by trusting them with your car!

luv2bnearwater

At first i was not sure about using these folks because it would be my first time ever....BUT IM HERE TO TELL YOU THAT THEY DID NOT DISAPPOINT. I am a verified BMW enthusiast to the point that i study them,read about them and lastly that is the only car that I have driven for the last 15 years, nothing else...Dustin and Stuart really impressed me with their professionalism and honesty, the shop was super clean these guys seemed to have it together. Due to some supply chain issues(covid) I was a little upset about the turnaround time for my vehicle, but that was beyond their control..When i got my car back the services I requested were performed perfectly and I was VERY pleased with the results!!! And this may seem simple but when i got in my vehicle and there was a bottle of water and a thank you note.I was sold...I will be returning these guys live up to they advertise. Thanks again to the Carmines team, beyond my expectations!! you wont be dissapointed...My car : 2005 BMW 645ci convertible..

LAMONTE GRIFFITH

I'm taking my BMW tomorrow morning to get a diagnostic and possible repair afterwards. Carmine's Import will be my go to. I'm leaving a great review because I know Carmine personally and witnessed the quality work he does, great business, and very trustworthy! I know I'm in good hands and I couldn't be anymore happier to take my car there!

Chris Gio

Highly recommend them for your auto repairs! They were courteous, professional and did excellent work on my VW Passat. They were also kind to provide me with a similar loaner car for the few days they were fixing my car. Excellent service and provided photos before working with suggestions… Just very pleased that my car is now running smooth as silk and Carmine’s was able to fix where the transmission meets the engine, gasket leak as well as a variety of other issues. Sincerely Tom M.

Evangelio Fos

I took my 996 Porsche in for an estimate on a couple of items. They were very thorough and even found some other issues I was not aware of. I am going to reschedule to have them work on the car but so far I appreciate what they have done.

Jeff Parkin

They provided clear information on the recommendations for service and fully answered my questions. The final cost was less than I had authorized because they found one of the belts did not need replacement. I appreciate that honesty and ethic.

Larry Clagett

As always, the level of customer service is exceptional from Stuart and Dillon. Very responsive and frequent updates on progress, with clearly defined communication of condition of my car with recommended maintenance. I can choose what I think is necessary with detailed estimates. True it “ain’t cheap”, but it is worth the price in my book for the level of service that you get. You pay more at the dealership, and get far less attention and level of service. Carmines will continue to be my go to for service on my 911 Carrera S.

Chris Stephens

Awesome place, best customer service.

Ryan Tucker

Service is great very happy with what was being performed, would have liked to have been offered a 10 % discount on additional work that was recommended more than likely would have done, a little disappointed that i left without feeling as if necessary maitenance was over looked on my behalf due to prices were not far off from BMW quotes.

gary maas

I had originally dropped the car off thinking I had a coolant leak, which I found out I did not have a leak! Happy to find out I did need a radiator!! When they were doing this service I did I find out I needed a set of front tires! Which they installed for me and a few others services. Totally impressed with everything they did for me!! Definitely recommend Carmine’s to everyone!! Extremely happy with everything they did for me!

Jeffrey Caruso I

Once again, I brought my Mercedes C300 in for routine maintenance and I couldn’t be happier the work done at Carmine’s Import. Stuart and crew will get you taken care of, I’d recommend them to anyone needing work on European make. Thank you guys again.

Christian Hill

Added running boards to my ML350. Purchased OEM parts and Carmine's did the install in a few days. Great Job ! Will recommend.

Danny Noonkester

Very professional and great communication skills. Will definitely be the first place I go in the future!

Michael Lawson

These guys are great. Very helpful and honest

Andrew Parisi

They are very insightful and won't lead u down a long road of made up problems. Stand up guys and a stand up service. Definitely recommend

Joe Fry

I've been serviced by this company for almost a year. They're very understanding and easy to work with. They also break down exactly what's gone wrong with the car and what is to come so it doesn't come as a surprise. If you don't feel knowledgeable they make you feel knowledgeable when you leave. Highly Satisfied.

Ajoyia Hamilton

Took my car to have timing belt replaced and my transmission serviced along with a few other things. They kept me up to date on everything and had my car ready on time. Carmine's has always done exceptional work!

Corey Merriman

They were very professional and diagnosed the problem with the car and did a full inspection of any other items that need attention. I have a used car warranty and would have loved for them to correct everything that was wrong but due to constraints with the warranty, I had to have the dealership from which I bought the car from to do the work. They printed out the full diagnosis for me to take and provided me with a loaner car while they were performing the diagnostic. I highly recommend them as they have taken care of me from the very beginning.

sokoeun tim

1-14-2021 Consistently great work at Carmines. We've been customers for about 5 years with our 3 autos. I think that says it all! ==== Carmine and Team are thorough and professional not to mention friendly. They go above and beyond ensuring the customer is happy. 8/31/16 It's the routine at Carmine's to go above and beyond. I wanted to tow with my Volkswagen, but the hitch was not working. Carmine's tested in and then took it over themselves to the Volkswagen dealership for further testing and warranty work. It's nice to have a one stop shop that will work with others without being prompted to make sure the car as what the customer expects. Excellent work as always thanks guys! === Came in for my regular service. Carmen's is thorough and straightforward. Appreciate the professionalism and friendliness. This shop is a great team of folks that work together to ensure the car is always running smooth. And how nice, that I brought the car in pretty dirty and it came out washed and the tires shining! Thanks guys. Great Service. I took my car in and wasn't sure if the new windshield was installed correctly. The carmine folks triple checked it, by pressure washing to inspect for leaks and also went down to the dealership to make sure the glass was installed correctly. Really appreciate the extra effort going above and beyond! Thanks!

TOPGUN

Great customer service, very professional and efficient!

Tiffany Helms

They fixed it and in a reasonable time frame.

Jackie Neal

Scheduling the service was quick and easy. Stuart provided updates. The use of the loaner car and the last minute change to a touchless dropoff put the experience over the top. Would recommend and will return. Best repair experience ever.

Jay M

I have known about Carmine's Imports for a few years and have taken my cars to them because of their GOOD work and fair prices. I recommend them to everyone !

Dave Grazer

Carmines Import staff are knowledgeable and thoughtful. They know customer service. Good job!

danny jefferson

Awesome customer service!

Melanie Hicks

GREAT customer service! Just moved here from Raleigh and you will not find any import service even close to this level of care in the capital city. I was really shocked. The price he quoted me was spot on. Sent a report of suggested repairs to look out for in the future, but did not attempt to upsell. WASHED AND DELIVERED it to my house for no extra cost. unbelievable. highly recommend. top notch service. will definitely be returning. Stuart was the guy i dealt with. thanks guys!

Brittany Buckner Craver

The guy's at Carmine went above and beyond working on my X5. Everything was completed including some last minute requests without hesitation. They have an awesome shuttle service as well. I will definitely bring my vehicles back in the future!

Jason Klos

By far, the absolute best mechanic/ car repair service I have ever experienced. Courteous, thoughtful, thorough and diligent. They offered free drop off and pick up from Greensboro! They left a mint and a bottle of water in the car after the repair! They waxed and put tire shine on the car and vacuumed it out. Blown away. No other import shop comes close. They fixed my Volvo sunroof leak with no problem and with speed!

kyle henderson

Nice and very impressive job weldone.

cyril edobor

Dillon and Stuart were great. Very satisfied with their communication and the BMW drives like new again. Highly recommended!

Jericho Belcher

This was my first time using Carmine's import service and I am so greatly appreciative that I did. They have awesome service consultants and technicians (Edwin Toro was the personal tech that serviced my car). All my car services will be done here!! Thanks Carmine's

C Harris

Came in with a coolant leak on my 535i. Dillon helped me out and got it fixed in a day. No more coolant smell and the techs were accurate on the first try. Fair price and a carwash when I picked up my vehicle. Dealership like experience.

Domonick Slade

Carmine knows M cars extraordinarily well. I can always feel the improved performance whenever I take it in from Virginia for maintenance.

Michael Plater

I had service done on my car that saved me $150.00, Great people !

Steve Eaton

Good people, great work, on time. Thanks so much guys!!

Adam Gregory

Awesome service. Constant updates and even picked up and delivered after work was complete. Cost appropriate too

Marcel Austin

Service personnel polite and knowledgeable. Process smooth. Would definitely return. Completion of service took two days to complete seemed a little long but they explained difficulty in obtaining part.

Jim Deaton

They did an excellent job of replacing the starter on our 2009 BMW X3. The work was done on time as promised and everything was correct the first time at a fair price.

Mark Vetrano

I enjoy the upfront attitude concerning cost of repairs and what needs to be done to your vehicles. They are always patient and reliable when you need information about the repair. They always make sure I have a loaner vehicle to use while my vehicle is being worked on. They do great work and very respectful to you and your needs when it comes to your special car. I highly recommend!! Love these guys! Cathy

Cathy Simmons

The best place to go to get your foreign vehicals worked on and the customer service is awsome!

Tiffany Perrin

The service Dept at Carmines import service is great , I would recommend them to anyone that has a foreign car .

Ricky Davis

I really was impressed with the constant updates, professionalism and quality of work. Great experience. I couldn't bring the car because I had my young granddaughter and no car seat so they even picked it up and brought it back!!!!

Melanie Winfree

Only place I will take my BMW!

T D

Couldn’t be more pleased with the service I received here. Totally confident in their expertise, and their customer service was amazing!

Blue Bird

Greeted upon arrival. Good communication with my husband and myself. Dropped my Mercedes G55 off on Tuesday afternoon with no appointment and had it back to me Friday afternoon, post oil change and a couple of repairs. Will definitely be my go to for maintenance and repairs. Many thanks to the Carmine staff.

Stephanie Miles

Was having a transmission issue in my Ford f250, was recommended by Jason from rudys diesel. They replaced the trans and put my wildwood brake upgrade together and the truck drives amazing! Thanks for the hard work!

vicelikecow 5494

My first experience. I brought my 2019 Mini Cooper jcw in to get it checked out. It had only 5,000 miles and there was a problem with the aftermarket pig tail boost. They contacted the company and got it covered under warranty and got an new unit installed . They did not charge me. I was thrilled. Unfortunately the after market part did not work properly and I asked them to take it off and replace it with another part as well as getting a downpipe installed. The mini runs better now than before. Dillion and Stuart were professional and extremely knowledgeable. It is nice to meet people that not only know and love their job but take the time listen to their customers. I will definitely be back.

Susan Byerly

Carmine's staff was very professional and made the process of getting my repairs done very efficiently and quickly. I appreciate the time,care,effort,and friendly service. I would definitely recommend them. And I will use them for future repairs. Thank you to Stewart McHenry and all the rest of the staff.

Gryzlee DaGod

This was my first time here but it won't be the last. A very reasonable price, Stuart was great to deal with, and now I have ice cold A/C! C'mon summer!

Eddie Hiatt

I have to say in all my years using mechanics, I have never had an experience like this and I will recommend them to everyone I know.

Liz McDonald

I appreciate the professionalism and the quality of service that Carmine’s provided. The entire process was explained, a loaner was provided and updates were timely. This was the second time services were provided and I am extremely pleased. I highly recommend Carmine’s.

Sarah Mendez

Your team is outstanding, my Range Rover HSE V8 drives and handles better than the day I bought it! Stewart, Paul and the Technicians - THANK YOU!

Dave Gronewoller

I would trust this shop for any repair or maintenance on my vehicles. Fair pricing and quality service!

Joe Hemberger

Personal attention and always a job well done!

David Girardi

These Guys are AMAZING!!! I was having a tough time trying to find a local shop in Clemmons that had an oil filter to fit my 2020 Range Rover and with the current conditions we are all living in, it would’ve been more of an inconvenience to travel to GSO or CLT to a Land Rover Dealership. I contacted Carmine’s, dropped it off and picked it up after they closed shop for the day. The guys made this an easy process, working around my schedule..Finally, not only does my vehicle run great, the car wash was a lovely surprise !!!!!! I am over joyed that I found Carmine’s!! D. Thigpen Cunningham

De Th

Great service, very professional!

Kayla Clodfelter

I took my BMW 750li to Carmine's. They were very professional and they did an excellent job. They provided a loaner car while my car was being serviced. The work was extensive, but they completed it in a couple of days. They followed up after the service and even sent a gift. I recommend Carmine's for your foreign auto needs.

MDogg 4817

When I leave with my vehicles the problem is always fixed!

Gregory McFarland

I am so pleased with Carmine's. I was a referral and from the initial phone call to picking the car up the associates there were courteous, sympathetic, patient and knowledgeable. The thing that impressed me the most was that they didn't go worst case scenario first; they assured me they would make sure it wasn't something simple. I will definitely take my car back again.

angela fenwrick

I definitely trust the men at Carmines. They always take great care of me and I fell like my prized S2000 is in good hands. One hundred smiles an hour.

Jake Gardner

Great job, take your car to Carmine's

Larry Roberts

Great quality work. Very thorough. Probably better than a dealer would do at less cost. They don't cut corners. Even If they need to keep it an extra day. Not a problem for me.

Mark Holzer

the folks at Carmine were polite and efficient and did a great job! would recommend them to any of my friends. Thx

beverly teal

First Class!! I visited Carmine's to have the brakes replaced on my Range Rover. I received a very detailed estimate from Dillon up front, and was given a nice, clean loaner car to drive while the work was being done. Upon completion my vehicle was returned on time and clean. This was my first visit and will not be the last. I would highly recommend them for any import work.

Zac Lee

Great service !!!

Felix Setzer

Best car service experience iv ever had, hands down. Always stayed in contact and with clear and precise with what needed to be done. Very accommodating and customer oriented above all. Very quick turn around and willing to work with you. Thank you so much to the Carmine Import family!’

Matt Tucker

Had some seals replaced on a leaking rear differential. Got home and noticed fluid on the floor. Carmine's had it towed back to their shop , as a precaution, and promptly replaced the "defective" seal all at their expense.

Bill Boren

Well they didn't fix my car , but I am not upset. I took a mini cooper in to get a new Key. This car has the electronic key fob which has to be programmed. I own a small garage that deals with only vintage cars, I am able to do most work but I do not have the capabilities to do modern car electronics that interface with the CAN-BUS system, so I went looking for a garage that could. Carmines thought they could. I brought the car in and there was a delay so they gave me a loaner car and told me they would exchange cars once it was done. I explained that I lived 40 miles away and they said that would be OK. After a day they called and explained that there computer system just was not communicating with the car and they could not program it and did not want to cause more issues. I actually appreciate the honesty. Why 4 stars instead of 3 or 5? Well they didn't fix the car and I originally had the car scheduled for Jan 6th and did not find out until lunch that the new key fob had not arrived, and the same thing happened on the 14th, but they did give me the loaner at this point. My suggestion to them is to always ensure you have the part in hand. That is my only gripe. On the plus side they were extremely courteous and worked to solve my transportation problems, and having run a shop I can tell they are a decent shop. If you have a modern car, particularly a German car I would not have a problem recommending them. Kevin

Kevin Harper

Always a Great experience

Candice Brown

Speed of repair, access to a loaner and detailed estimates were excellent!

Paul Pento

Truly professionals. It has been a pleasure working with you guys. Thanks again!

DeCoster Auto Werke

Attentive and good listeners. Great communication start to finish. Fixed what I needed and provided a complete list of needed/recommended repairs as well. This is now my new shop! Thanks everybody

kevin williams

Service was great. Had to return to have them fix one thing forgotten, but it was taken care quickly.

Donna Braun

My husband was very pleased with the work done on his Smart car. He’s recommending Carmine’s to others!

Cindy Loftin

This was my first experience with Carmine's Import Service. I really enjoyed the professionalism, and the concise manner in which they methodically went through all the options for me to consider. They really went the extra mile for me. I will certainly continue to utilize them for all my needs for my Maserati. - Derrike Cope

Derrike Cope

The folks at Carmine's were wonderful to work with. Great communication via email/phone/text, whichever worked best for me. The quote and inspection report was top notch, showing pictures of the issues and a clear, detailed itemization of everything that needed to be done. This is a very professional group that has earned my business going forward.

Brian Huff

Excellent service. Great staff. Good communication. Thank you.

Teri Tryba

Service was first rate. A nice loaner car was provided while the service was done, very detailed estimates were provided in advance of any work being done, and all services requested were flawlessly done. I'll definitely use Carmine's for future repairs.

Barry Cochran

Very professional and go the extra mile to satisfy their customers. Definitely have earned my business. Highly recommend!

Shannon Hopkins

Carmine's provided an excellent customer service experience from the initial appointment setup through pickup of my vehicle. They have serviced both my 09 Range Rover Sport and 12 Jaguar. I plan on using them in the near future for my 13 E350, 18 GLS450 and 2006 Infiniti. There techs are well versed in many brands and models. This would be my 1st choice before dealerships.

Tony Wall

Excellent experience! Carmine helped me with my Mercedes repairs. The job was done in a timely manner and I am on the road again. Thanks again for your help and quick service.

John Ly

Carmine’s did an excellent job on my wife’s Mercedes C300. She took it in for service and was given a ride to work. The inspection pictures were awesome and the recommendations were well explained. I would highly recommend them and will definitely return.

Keith Huggins

If you want the best service possible for you and your car look no further!

Heather Zaccone

Great place, will provide transportation for you if you want to leave and will pick u back up when car is ready.

ShAoLiN aLLeN

Great job on the front brakes! I was very happy to get my car back washed and cleaned.

Rosalie Carr

Best import repair shop in North Carolina!

scolman23

Great service, knowledgeable group, easy to work with.

Bjbrya2

Excellent experience. From the shuttle driver through picking up the vehicle, this was the best customer service experience I can recall having. Attention to detail in both technical work and customer service. If you are looking for someone to work on your vehicle, give them a call.

Jesse Dyson

Always knowledgable, and the full diagnostic keeps you on your toes!!

Bored Wafflex

They do great work with foreign imports. Entire staff is great and easy to work with. If you need any services with your import go check those guys out ASAP

Thomas Hunter

Excellent service. I was stranded by my Sprinter van halfway between Connecticut and Alabama. These people brought me in and found the problem. They took care of us very quickly. This kind of service is so different than what I'm used to in New England. Truly appreciate the service manager Dustin Allred and the two service technologists who spent aday and a half to get me back on the road with my van running better than it has in a decade thanks again.

Henry S

Thanks for servicing my all-electric Smart Car. Fantastic job.

Andy Koren

The best import car service in the Triad. Great service, kind and helpful employees. I tell all my friends about Carmine's.

Halcyon MacKnight

The staff at Carmines are professional and will go the extra mile where others will not. Don't be fooled by high line gimmicky dealers. Outstanding job guys!

Ryan M

I was extremely pleased with Carmine's ! This was my first experience working with Carmine's and they didn't disappoint ! Thanks guys for seeing me through a tough time, and ensuring that my vehicle is safe for many years to come !

Konnie Friend

Been coming to Carmine's for some time. A nicer staff does not exist. At the ripe age of 61, with a history of auto parts and dealerships, I can also state that I've never seen a more knowledgeable staff - and that's for any make they service. You want the best for your "baby", this is where you go!

Phicrappazappa

Great service and very professional operation. No one likes having to get car repairs but Carmines makes it as pleasurable as possible.

Michael Roddy

I highly recommend Carmine's for service needs. I was impressed by the communication (very personable at the counter and over the phone, used email and texting to clearly and efficiently convey estimated work and costs), the thorough professionalism (I took my car in to have a radio problem diagnosed but they discovered that the fuel pumps needed cleaning which, when serviced, made the car run SO much more smoothly!) and the customer service (the text message notifying me that my car was ready for pick-up also said to contact them if I would have trouble getting to the shop to pick up the vehicle--since I already had a ride lined up, I didn't find out what would happen if I needed help, but the offer itself was extremely considerate). From this one experience, my motto for Carmine's would be "They go the extra mile for you." Thank you Stuart, Dillon and team. I would give them TEN (10!) stars if I could!!!

Beth Kaplan

I am from Columbia South Carolina. My car broke down in Kernersville Ana had it towed to Carmines. I received my estimate the next day. Had my car fixed. The best service I have ever received in my life when dealt with an auto repair shop. It actually cost me less than what was estimated. Yes I will use them in the future. They are the best! Eric Greene

Eric Greene

Carmine's have been servicing my automobiles since 2009. He and his staff are friendly and knowledgable. They check your car and keep you informed of the status. They do great work at fair prices. I look forward to my visits at Carmine's. They make you feel important instead of making you feel they just want your money. It was great seeing Carmine, Stuart and Dillon. Thanks for the great service.

William Lowe

Fixed my car. Accepted the challenge. Thanks.

C Worthy

I was in town for an event and ran into a belt problem. These gentlemen went above and beyond on a Friday afternoon near 330 to get me some belts, replace them, and get me on the road before they closed at 5pm. I am forever grateful for their kindness. The didn't have to do that. The work was exceptional and the service superb!

Patrick

Excellent service! Very professional! Top notch service! Stuart and Dillon were very nice and helpful!

Beverly Upchurch

I was referred to try this place from a dear friend. I was very impressed. Not only did they do a full inspection of the car to identity items needing attention, but they didn’t pressure me to do anything I didn’t want to. They also provided a complimentary car wash & a bottle of water was waiting on me in my car! Definitely all the extras that you don’t get elsewhere!!

Stephanie Jacox

Thank you Carmine for standing behind your company and your team's work. Recently, I had posted a negative review due to an employees refusal to help with an issue we felt was accidentally caused by the techs after working on our Jag. We were not satisfied with how we were being treated so we addressed the issue with the owner - Carmine and he went above and beyond to not only rectify the issue but gave us a credit for our next oil change. I did want to make sure I left a positive reflection for Carmine and his team as they were more than helpful once he was made aware of the true scenario. As much as I wished the issue could have been rectified before having to post a negative review, the issue was resolved and now resulted in a positive experience. I am confident if we need Carmine's services again, we would most certainly use his company and so should you.

Breanna Griffen

After talking with the Porsche dealership, and other independent service shops, I settled on Carmines, and I am glad I did. Dillon took care of all of my concerns, and reassured me that Carmines was thoroughly qualified to service my Porsche, and then some. All I can say is wow! The level of of service far exceeded my expectations, with multiple communications (text and email) updating me on the status of my car through the service call, with clear recommendations and cost. I don’t think I could have made a better choice than Carmines. I got a much better level of service than the dealership would have provided at 20% the cost. I also had free use of a loaner car for the 2 days the car was being serviced, which added to the convenience of the whole process. Thank you Carmines (Dillon & Connor), you have a new customer, and you’ll be taking care of my Porsche from now on.

C Paul Stephens

Very professional, Good Experience,Good work.

Joey Claybrook

I'm a big DIY'er, but when i bring my car to a garage that means i couldn't fix it. I bought my car in for an abs control module reprogramming and Carmine's had all the right answers. They ask me the right questions so they can give me the right price for my repair. Their customer service was very professional and welcoming without making you feel like they were trying to get over on you. They also gave me a list of all the things they inspected at no additional cost. Carmine's Import Service will definitely be top choice for my cars when i run into problems i can't fix myself. Thank you very much Carmine's for a job well done.

Jahmal Coulson

I am extremely impressed with the service I get at Carmines each time I visit. Everything about this operation is state-of-the-art and topnotch.

Landon Wilder

I had my 335i serviced here two and a half months ago. I heard good things about it and decided to take a drive over. I received a very detailed inspection and decided to go ahead with a list of maintenance related repairs. Having not been to a shop that wasn't a dealer, I was surprised that Carmine's had a loaner for me until the car was ready. Overall great experience that left me with piece of mind! I will be back for future issues and maintenance.

Matt Selling

Hands down the best auto repair service I've experienced. The staff is friendly, knowledgeable and very customer oriented. The office and waiting area are neat, clean and orderly. Each time we've visited we've had a personalized call informing us of our vehicle's status, urgent matters and suggestions on a future maintenance schedule tailored to our needs and budget. Each time of pickup, my car has a mint, a bottle of water and a business card. I called with a fairly urgent matter today and was welcomed at 5:30 (closing time) with a friendly smile and personal greeting. While I was expressing my appreciation for their business, from behind the wall comes Carmine, the owner, to shake my hand and thank me for my patronage. To top that off, a loaner car is running and ready right outside the door for me to get on with my evening. These guys mean business and have earned my loyalty. I highly recommend Carmine's Import Service. They are a step above the rest.

M Terry

Excellent experience from top to bottom. These folks understand the anxiety of the car owner and guide you through the process from beginning to end with excellent customer service. Much appreciated.

Ben Turner

Stuart showed great customer service and the service on my Jaguar XJL

Anowens4344 sorrypeople

Awesome service and people! I will continue to bring my 2013 Audi A6, from now on, to Carmine’s for all my auto service needs! Thanks again!!

Keith Price

I am also a shop owner in the southwest and I have been to Carmines, and i will tell you he runs a great company with integrity. I know he has gone above beyond when doing the right thing with his customers. If you are looking for a trusted service provider - look no more!

Frank Scandura

Excellent customer service from everyone at Carmine’s. They explained every repair to be made and kept in touch through email the status of repairs. Just really glad we finally found a quality shop to do business with. Thank you

Jason Winstead

Great service! Stu took good care of me and the tech did a great job on my vehicle. All issues I was having with my vehicle were properly addressed. Overall I'm highly satisfied and will be back in the future should the need arise.

Jim Z

Great personalized experience. I needed extensive maintenance and was updated every step of the way. My 2010 Volvo is renewed!

SUSAN LONG

Very professional and modern shop.

Strive For Happiness

Always really nice and willing to look into little and big problems and flexible with time!!! 10/10 would recommend

annie-v

Not cheep, but quality isn't

Ken Osmann

Great service Tell all I know go here for service

MIke Maley

Carmine’s was a life saver. BMW and another company both hooked up the computer and said my daughters 2013 BMW X3 would need a new engine. Carmine’s took the time to actually trouble shut the issues and fixed the problem for a fraction of the price. No new engine needed. It’s running great!

Barb Wilson

This is my go-to shop for maintenance for our 2008 Range Rover Sport. The guys there are courteous and professional. Their work is quality and is done when promised. Shuttle service and/or a loaner vehicle is available, depending on the duration of your repairs. Communication is great and the prices are fair. Don't know what else you could ask for!

Jeff McGill

By far hands down the best place to bring in your vehicle! Very friendly and kind! Thank you Stewart! My Mini Cooper was brought into their shop, they worked on it and fixed a broken turbo oil pipe! Thank you guys for doing a great job! Will certainly call again in the near future!

Maria DP

Excellent service great people

WillyB

Great place to have your vehicle serviced. Friendly and knowledgeable associates

William Lowe

I was very impressed with the service received. This was my first visit and they did an excellent job with my Porsche. Dillion explained everything about the job and it was at an affordable price. I would definitely recommend them.

Lloyd Johnson

Always informed assessment, top quality service and friendly professionals. I have been taking my cars there for over 12 years.

Joyce Williams-Green

Stuart was great! Thanks for taking good care of me and being so thorough! I wouldn’t trust this work to be done any where else.

Nathan Myers

Trust Carmine’s completely. They have done a great job taking care of my Land Rover. Highly recommend them!

Ruth Croxton

First time customer at this place was recommend by a friend to bring in my Audi A8L. I've taken my car to a few other mechanics and this place is by far the best foreign car shop I've been to. The staff is very professional and courteous of your time. They went above and beyond and I will definetly be back in the future. Thank you .

Lesley

I dropped my 2011 Mini Cooper off for an alignment and a check of the suspension, and was highly impressed by the level of service provided by Carmine’s from the moment I walked in. I was immediately greeted, drop off took less than 5 minutes, and they sent a text when my diagnostic was done. A link in the text provided a detailed description of each issue they found, and even included photos of the affected parts. I have never before encountered this level of service from any dealer or independent shop. I wouldn’t hesitate to bring any European vehicle here, regardless of the original sticker price. Thanks, Carmine’s!

Chris Barrett

The team at Carmine’s Import Service was most accommodating and knowledgeable. It was my first experience with them and I found their prices to be fair. The staff was friendly and welcoming. I will take my cars back for my mechanical needs! Thank you!

Cheryl Brown

A very pleasant experienced based on great customer service, fair pricing and professional technicians that can do the job right. Thanks.

adam Lolachilada

Excellent service!! Carmine is very knowledgeable and honest about any service need on my car. Wouldn’t trust my Porsche anywhere else.

jennifer nash

Staff was Very Friendly. I was not happy with the Price they gave me. So I took care of it myself, I am not going to bad mouth them. But I will not use them Again.

Larry Miller

Great customer service staff and excellent, capable mechanics. Very happy to trust my vehicle with them.

Joe Bowman

Oh my heaven skies! Carmine's Import Service will be my automobiles service New home!!These are angels to us. Thank you all so very much for the glorious service for us. Mr. Stewart, Brady and Carmine real gentlemen. I really rate you all 10 stars .

Mrs. Ronnetta Donna Torrence

This company is a A+. I have never seen or visited a car repair shop that lets u know everything they are going to do. It was the best experience I have ever had. They will always get my business

David Stone

Carmine and his staff are always courteous, friendly, and professional. I have a 2003 VW Jetta and will not take it to anyone else. I didn't think it was possible, but after my latest visit, Feb 6, 2018, my car runs smoother than when it was brand new. They are absolutely top-notch in their field and I highly recommend Carmine's if you care about your car.

Robert Stewart

Good job

GABRIEL FORCADELA

Fresh from NYC and never having owned a car, I thought a 1984 BMW would be fun. To give you an idea of where things stood, the car wouldn't start once so I went looking for the choke to unfreeze it. Enter Carmine's. They have handled every mechanical issue impeccably. The car is in better shape now than when I got it. And they never, ever took advantage of my ignorance. Instead, they explained what needed to be done, made sure I understood it, laid out alternatives, and let me decide. My car is in better shape, and I know much more about cars, than when I first went to see them. Recently I was in there and Carmine was firmly advising a car owner to be clear about his longterm plans for his car before he started paying to track down and fix an intermittent problem. They're not cheap; you pay an appropriate amount for the quality of work and never worry about being had. The only glitch I can think of is a time when they were working on my car and I recommended them to my boss. Naturally, that was the time that, I don't remember why, repairs dragged on and on and every day I'd show up to work in their loaner. My boss got sarcastic and I got embarrassed. Carmine handled the problem personally and all was resolved. Terrific work; reasonable charges; up-to-date loaners; outstanding customer service geared to your particular needs (shuttle, pick up, etc.) from people you'll enjoy knowing. Total integrity. A super high end experience for regular people.

Marjorie Stone

I have been bringing my Mini Cooper and my Smart car to Carmine's and have been very pleased with their service. They are very thorough and professional in diagnosing issues as well as keeping up with routine maintenance. They have loaner cars and other services to assist in dropping your car off with the least impact to your schedule. As long as this level of service continues then they have a customer in me for life... Thank you to the staff of Carmine's..

Michael Cannon

The dealership where I purchased my Range Rover gave me a warranty with the purchase...however, after over a week of trying to take advantage of that warranty when I had an issue, I searched for reputable repair shops for Land Rovers and found Carmines. They had me bring my vehicle in the same day that I called. I had it there about 15 minutes before they closed and they had it diagnosed about 15 minutes after they closed. I had a detailed estimate the next morning and picked my vehicle up that afternoon....repaired and in time to drive it for the 4 hours that I needed to. They were completely professional, gave my daughter cookies and a soda on the day I brought it in and when I picked it up....it was washed, with a bottle of water waiting in my cup holder and a mint hanging from my rear view mirror. I would definitely recommend them... and I can tell that a woman is part of the customer satisfaction team!

Beckie Pate

I am a new client at Carmine's Import Service and I cannot emphasize enough just how impressed I am with the professional staff! The customer service is 'stellar' here. Absolutely incredible. I am not a number here; they honestly get to know you and want to create a true relationship. Bottom line....they CARE about their clients. They keep me abreast of the work completed and what needs to be done in the near future. They share with me written information regarding upcoming service necessary on my car to keep it running smoothly and to keep me safe on the road. They offer videos so that you may understand what they are talking about from a technical standpoint. Carmine's Import Service will be taking care of my car(s) for many years to come!

Anne Howell

The staff was great. They explained clearly what the issue was and were timely with the repair. They even washed the car and put a bottle of water in the cup holder. Great experience all around. The car runs great!

Will Pizio

The vario top on my SL55 AMG would not operate. Carmine and his lovely wife and family drove 2 1/2 hours each way from Kernersville on a Saturday night to pick up the car and take it to the shop for diagnosis and repair. The necessary traits were completed along with a number of other service items and Zi picked up the car yesterday and was delighted with the results. Carmine and his capable staff run the best auto repair shop I've ever seen. Where else would one ever get that kind of personal service? By comparison I took my Range Rover to a local shop to diagnose a check engine light and they wouldn't even take five minutes to plug in the device and read it. All my future repair business goes to Carmine even though he's two miles away.

George Koehn

These guys go above and beyond with customer care!! Their service is impeccable! I highly recommend them!! They have done nothing but excellent work in my Audi.

Kimberly Tower

Amazing in all aspects!!! We dropped our SUV off on a Monday, and by that afternoon we had a full and clear inspection of what we needed to take care of. Prices were fair and honest. Stuart, who helped us from the frist initial phone call, was so detailed in going over everything with us. We had them repair a handful of things, of which they were able to complete very quickly. On top of this fantastic service, they even delivered the car back to us. We will never take our vehicle anywhere else but here! Thanks guys! We will be bringing the vehicle back for the rest of the services needed.

Sarrah Lombardo

Awesome experience. The VW CC that I had purchased used about 15 months ago simply performs like a brand new car without the cost of the new car / car payment.

Boss302onMeadow

The guys at Carmine's have really picked up their game since my last visit which was also awesome. I was taken care of from the start by service advisor Stuart McHenry who went over everything with me step by step in a courteous and professional manner, my estimate was clean and concise and I received a complete inspection of my Mercedes by Technician Steven Hundley who also performed the indicated services to my vehicle to have it running in tip top condition. I couldn't be more pleased with the service I received and I was treated fairly and honestly from start to finish. I was also taken good care of with the fast and reliable shuttle service which carmine's provides for its customers. These guys know how to take care of your vehicle and you can be sure your in good hands with them, thanks guys for another outstanding experience with Carmine's Import Service

Robert Zahn

Carmines is the only shop in the triad we have come across in 20+ years that gets the diagnosis and repairs right every time.

Michael Chang

Fantastic service and amazing customer service. These guys go above and beyond. Highly recommended.

Marty B

Great service!

HappyNessa11:11& Family

The people make all the difference! Your staff is professional, courteous, competent, friendly and above all else helpful. From the moment you walk in you feel you can trust your business and that your staff genuinely want to help solve your issue and make your day better. I know my Range Rover is safe in your hands!!! New Customer for Life J

Jim Capps

Very thorough, knowledgeable, priced right and very helpful. Thank you for a job well done!

robyn

The service work on my M3 was A+ quality. It took longer than I had hoped, otherwise I would have clicked 5 stars, but they did give me rides and a loaner. I just wanted the M3 back sooner, but nonetheless I will be bringing my Z4 in for service as well. It's good to find a high-quality, independent service shop for my BMWs. Update: Ok - I'm changing this to 5 stars. After the driving the M for a few weeks I definitely notice that the motor is running MUCH smoother than before. I am very happy with the result of their work.

Andrew Martin

I've been taking my vehicle to Carmines for over five years and I've always got the best service without any unpleasant surprises. Just recently I was involved in an accident and had to have exstenisive repairs done At a dealer's collision repair shop but upon getting it back there was a noise I heard one driving it and it was driving me crazy I took it back to the collision place who tried to deflect it off phone something else but eventually told me it was fixed and it wasn't giving them two more chances figure it out I eventually took it to Carmines and they figured it out and took care of it. I'm gonna say if your time and money is important to you then don't waste it anywhere else. Go to Carmines; you'll be glad you did

Donnie McHone

Great people, great service, excellent value over dealership prices with customer service well above expectations.

Ken Woodyard

I took my mother in laws 2012 BMW 128 to Carmine's for something called a faulty speed sensor. Crown BMW had quoted me somewhere between 700-1200 dollars. My mother in law is on a very limited budget and to me that seemed outrageous. I took the car into Carmine's and they tested the speed sensor and did agree that it was faulty. Dillion quoted me 390 dollars for the repair. He ordered the part and I took the car back to them 2 days later. They had a loaner car for me to drive and the car was fixed in 4 hours (Crown had no loaners for two weeks and said it would be a 2 day fix). Finally I picked up the car, it was fixed, cleaned and ready to go. My final bill was 335. Less than the quote I had originally gotten from Dillon. I asked why it was lower and he replied that the repair did not take as long as they anticipated so they did not charge me. I challenge anyone to find any car repair place with that type of integrity. If you take your European car anywhere else you are not being smart with your time of money.

Walt Finch

I was new to Carmines Import Service and was very pleased with the level of service,prompt response to my phone call and the friendly staff. My car is running like new as a matter of fact she does not realize she is not(smiles) I will definitely use again if needed.

Cornelia Gilmore

I had a great experience at Carmine's. Stuart and team not only took care of my major problem-a clutch replacement, they found a way to do it for LESS money out of pocket than the other places I checked with. Even though this was my first time doing business here they took the time to go over the car and offered a complete list of items that needed attention and there was no pressure at all. Then the surprise happened...The car was completed in record time and was sitting there washed with a mint hanging from the mirror. Stuart even waited after closing on Friday afternoon so I could get the car for the weekend!

Ron Schwartz

Been taking my cars to them for years. I had a Volkswagen and now own a Mini Cooper, they have provided excellent service on both. I bought the Mini because I knew I could trust Carmine's to service it. .

Robert Simpson

Did a great job with my Mini Cooper.

Andrew Pressing

Outstanding service from my first call into them, especially as a new customer. Great follow up and keeping me advised as to the progress of the project. Car service a real plus. Well informed and cooperative staff and owner. Will be back soon for a Porsche DE prep. Tom, Winston Salem

Tom Denegre

Carmine's took my pre owned BMW went through the car told me what I needed. They were very professional and easy going, I will take my car here for service knowing its in good hands, There mechanics are top notch.

Shawn Pierson

Carmine Import has been a great find for me to service my 2002 Porsche 911. Because of them and there suggestions the car is like new and I have no problems. We did have a small leak which was determined to be a bearing and Carmine conducted a IMS Retro Fit as well as replaced the clutch. It was done on time an inline with the projected cost. I often recommend Carmine to friends that are looking for import service.

John Barbee

I was very impressed with Carmine's Import Service and will be bringing my Jetta back for future maintenance. They communicate via text, phone, and email, which I appreciate. The inspection was thorough and I liked that they took pictures and included them with the estimate. After the most recent service, my car drives better than when I bought it in 2010 and it's a 2007. We'll be back!

Jen Krenzer

Had nothing but a great experience at Carmine's Import Service. Very professional and friendly staff. They far surpassed the dealer I had been using. Will only use them in the future.

Derek Pruitt

Though a bit pricey, the service is excellent. Definitely recommend Carmine's to the discerning car owner.

Mike Yokum

These guys are great! Excellent service and get it done right! I own Worldwide Auto Body and we use them for all our service needs and also refer our customers.

Craig Pelton

My experience at Carmine's Import Service was outstanding! The staff is incredibly friendly and extremely knowledgeable. In addition to the great work they do here, the customer service just stands out above the rest. I highly recommend using Carmine's Import Service.

Kathryn Amburgey

We just tried gave Carmine's Import Service a try for some routine service on our recently purchased Mercedes Benz and we were very happy that we did. Scheduling was a breeze online. The customer service was fantastic and the cost was reasonable too. We'll definitely be using them for our maintenance and service going forward.

Michael Riazzi

I owned an auto shop in another city for a while, so I hope I can spot a quality business. Carmine is knowledgeable and honest. He and his staff treat our 2001 VW Golf like a new BMW. The photos they furnish of recommended repairs are helpful and they'll work with us on what's urgent and what can wait. I also appreciate the ride home so I don't have to sit around and wait.

Michael Woods

I had a Dinan power pack upgrade as well as some M-performance parts installed for my BMW 435xi convertible with Carmine's shop. Carmine is a highly ethical person and this is exactly how he is running his business. Professionalism: very professional team both in written and verbal communication. Communication: the team kept me updated throughout the process, they were quick to respond to emails and I appreciated the pictures of my car as it was being developed and tuned before I actually went to pick up the car. Courtesy car: while mine was worked on for four days, they provided a Dinan tuned BMW as a courtesy car. Pricing: reasonable pricing, at one point there was a small confusion between two quotes as the pricing changed. Carmine stepped in immediately and responded to the email that whatever is the more favorable pricing, he will honor that. Care: they treated my car as if it was one of their own. The car came back in the exact same condition as I left it there. Overall I'm very happy with the process from beginning till the end and with the final result. The car looks good, sounds good and performs amazing! I will certainly use them for future services and I would recommend them to anyone!

Zoltan Konder

I have used Carmine's Import Service for many years and have been completely satisfied with them. They do a great job explaining what needs to be done and why. The quality of their work is outstanding. Never had any issues.

Bill Dreshfield

Went for Revo Stage I update on my car's software. I'm highly satisfied with the service and performance results that they did. Very courteous and professional. They told me they will do a free switch to option 3 (for 93 octane gas) when the weather is cooler. Will definitely do that. So far the car is running really smooth and fast on the Revo tune. Thanks.

Al Yap

As always, I received professional and courteous service from Carmine's. They advise me on the maintenance needed to keep my '05 manual diesel VW JettaWagon in great working order, and what things can wait. On the items that can wait, I get a quote so that I know what to expect when the time comes, and they honor that quote, even months later. I love that they have a shuttle service (so rare in independent shops) to get me to work, and loaner vehicles available if they need to keep my car overnight.

Dawn Swanson

When my daughter's Volvo died on the way to college in Indiana, I was told to call Carmine. They coordinated with the tow truck driver in West Virginia, did the diagnostics, and met with me to go over the problems. They had already priced all of my options. After giving them the GO, I was shocked at how fast they completed the repairs. When I needed to get my daughter back on the road quickly, I was thankful a friend recommended Carmine's Imports! Sincerely, Dayla

Dayla Kay Kohler

These folks are always careful to explain, provide excellent work and do so in a timely manner. THE BEST!

David Calhoun

I was given nice advice and there was good service.

Grace So

I will always have my vehicles serviced at Carmines in Kernersville. The expertise of the staff and management is amazing, and the professionalism is unmatched. The digital reports that are automatically sent to your email inbox are a wonderful bonus for an extra piece of mind. They thoroughly inspect your car and prioritize any services that may be required which are all compiled in the digital report. I have never been more satisfied knowing that my car is in great hands with honest and the certified staff of Carmines.

Nolan Spann

Great service. Great team. Very knowledgeable. Glad to have found them. They have answered all my questions. Researched all my concerns. And have taken care of me. I will be back for more!!!

Prism Elixir

very pleased with the customer service, quality of service and overall experience. A must if you have a foreign car and no longer under warranty. They do a excellent job at a fair price.

Edward Craig

Very good experience, timely and fair. Gave me all of my options with good advice. I will be using them again.

Michael Parsons

I've been taking my 02 M5 to Carmine for about 18 months and he's taken proper care of it without recommending unnecessary maintenance. There might be a cheaper shop in the area for certain work, but Carmine's seems like the best value for long-term care. If you're looking for a shop that will give you and your car individual attention, you should at least give Carmine a chance to earn your business.

Jonathon Tovey

very efficient, quoted all charges before performing any work. Easy to approve estimate via email. Only complaint is I didn't realize until 10 minutes down the road a low coolant light was on which was new. Had to return the following week to have this corrected. would return again though

Justin Farmer

This was the first time I used Carmine's. I was impressed with the level of service and knowledge about my car (Porsche 996). I only had an alignment done so will wait to give a five star review until I have something more difficult done. I will be returning when the car needs it.

Karl Berg

Carmine's Import is a great place to get your imports serviced. Everyone is so knowledgable,honest and helpful. Their expertise and ability of explaining all the work that was done is very detailed and appreciated. It's very different from many Auto repair establishments because every time you speak with a person at Carmines they all have the knowledge to answer all your questions concerning your automobile, unlike some places that have to go back to the people servicing the car. We are so lucky to have found them! Highly recommended by us.

Kris Berger

Two visits to Carmine's with 2008 BMW X3. Carmine and staff are very friendly and helpful. Imports aren't cheap to maintain but they do everything in their power to help keep costs down and the customers coming back. My CPO expires in Feb and I will be bringing my X5 to Carmine's!

William Watson

Late July was my second trip to Carmine's since moving to Kernersville in 2011. Carmine and his crew were able to diagnose a very vexing problem on my car and gave me a fair price for the repair. Luckily, I was "first-in-line" that day for the use of a service loaner for the duration of my repair ... a unique feature that smaller, independent shops can't always provide. Carmine's obviously can't give all of their clients a loaner car, but they /do/ offer a work shuttle to Winston-Salem and Greensboro. I'll trust them with the care of my 120,000-mile VW from here on out.

Brian French

Once again, Carmine's did an amazing job quickly finding the source of the issue and did excellent repairs at a really fair price. Carmine's has some serious skill, great customer service, and they are high value! I won't be taking my cars anywhere else. We're lucky to have found them.

Paul Moye

Was having issues with the A/C compressor on my '98 Beetle TDI. Carmine pulled it and replaced it under the 2 year warranty provided. No questions asked. When the replacement unit started having issues, he pulled that one and replaced with an OEM compressor and thoroughly tested the unit to make sure of no further issues. Fantastic company and mechanics all working under great management that understand your vehicle. T

Joseph Rich

I have a 1988 VW Cabriolet and after taking it to several chain repair shops where I was told "we don't know anything about your car" I discovered Carmine's. They have truly been a Godsend! The staff are always friendly and helpful and it's nice to actually have a repair shop where the owner actually takes an interest in repairing your car and making sure you're happy with the service. I highly recommend them and plan on continuing to take my "baby" there for anything she might need.

Robert Simpson

My experience at Carmine's Import Service was excellent. I own a 1999 Volvo V70 and I had been looking for a reliable, dependable and reasonably priced repair shop for my Volvo for sometime now. I saw and read the reviews for Carmines and decided to give him a try. My Volvo had many issues with it. Check engine light and occasionally the ETS would come on and the Car would sometimes would not start and acted like the engine was flooded. I had done as much as I could in trying to resolve any problems but, to no success. First of all if your going to own a European car it can be very expensive to get it fixed. You can save money by doing many things your self. But, you will need a good, reliable, reasonable, auto mechanic. Carmine did a thorough inspection of my car and supplied me with a detailed quote on everything that needed fixing. The total for getting the car fixed was quoted at $1200.00. Yes it was going to be expensive but it was about six items that needed fixing and two items where semi major repairs.(Safety related) The remaining items needing repair where needed to get the check engine light out so I could get the car inspected. So I scheduled the repair and he did the work he said he would do and my car was ready when he said it would be ready. The final bill was a $100 less than the quote. Carmine has done some other work since then on my car that I won't go into but he did a good job and went above and beyond to make me happy and save me a little money. So I would recommend his repair shop to anyone. Excellent!

Scott Russell

I called around to get some estimates on my bmw repair that i needed. These folks were priced in the middle of some cheaper shops and the dealerships. They gave me a ride back to work and picked me back up when it was completed. Hard to find these days. Thanks guys!

Luise nigrey

I've been taking my '06 Volvo to Carmine's for service for the last 18 months. They have a great small town feel (they know me by name), and are very knowledgeable and customer-focused. I've always been pleased with the work they have done. They always provide estimates in advance, and are very upfront about the cost of work that they provide. I've never felt like they added on services or repairs that I didn't need -- they have actually directed me away from services I thought I needed but didn't. Carmine's actually makes taking my car in for maintenance a little less dreadful.

Anna Knight

I typically hate car maintenance and the long wait every single time, but since I switched to Carmine's Import Service, I'm enjoying the experience much more. Their waiting area is equipped with free WIFI and drinks, so I can relax, have a cup of coffee and browse the web while I wait. They never take that long to finish up the job, either. I've recommended them to friends & family.

Gregory Basaldua

My car's warranty ran out, and the dealer's price for the yearly maintenance is completely outrageous. I found this company online, and I'm very pleased with their service. They did a very thorough job and I did not have to wait long. I'll be back next year.

William Price

I took my car in for a front brake job and to get new tires. While I was there I mentioned to Carmine that my emergency brake wasnt working. He and his staff looked at it and let me know that the rear brake calipers were not adjusted correctly and that is why it wasnt working. Instead of charging me labor to fix it he suggested I take it to my dealer and let them do it for free since it is still under warranty and it was the dealer's mistake anyways. Not many mechanics would do that, they would just go for the quick buck. Nice to see some people still have common decency. Carmine just got a customer for life.

James Mandanici

Excellant, fast service. Certified and knowledgable. Very reasonable prices on labor and parts. Much faster and much more affordable than the BMW dealership. Easy to get to and easy parking. I am very pleased with my service. Post Cat Oxy Sensor, tune up. These guys really know BMWs. Richard Brown, Kernersville NC 05-16-09

Richard Brown