At Carmine’s Import Service, our #1 goal is 100% customer satisfaction. We place emphasis on strong customer service, high quality workmanship and expert advice. Our goal is to minimize any loss to your valuable time and ensure your maintenance expenses will always be manageable. Our expert service and state of the art facility is like no other.
AskPatty.com, for years, has worked hard to revolutionize the auto repair experience for women across the country through their website and in actual automotive businesses. Here at Carmine’s Import Service we’re pleased to be an AskPatty.com Certified Female-Friendly Service Center!
Service Team Leader
Stuart has been with Carmine’s Import Service since early 2016 and handles day to day operations at the front counter, along with writing up customer repair orders. He is an ASE Certified Service Consultant and has a background in European cars. He enjoys spending time with his wife and dog, working on his old BMW and going to the race track.
Service Team Advisor & WorkFlow Manager
Dillon oversees workflow in shop and customer service at our front counter. He also writes up service and repair orders for customers. As an ASE Certified Consultant, you can be sure you are getting the latest and most accurate information known to us when your vehicle is under our care. Dillon is married and has two beautiful twin girls. He drives a BMW 525iT, and enjoys family time, hunting sports, and ATVs.
ASE Certified Technician & Bosch Automotive Technician
He comes from a background of all types of vehicles with over 20 years of experience in the industry. Attention to detail and getting the job done right is what John focuses on.
ASE Certified Technician,Factory VW & Audi Certified
Dylan loves to spend time with his son and wife when he is not at work. He loves to be outdoors when not at work. His passion for this industry keeps him wanting to learn more and grow his career. He holds an ASE certification and also some factory Volkswagen/Audi Group Certifications from his past dealership positions. Dylan is a wiz when it comes to using the factory tools.
ASE Certified Automotive Technician (Re-Certification Pending), Factory Mercedes-Benz Certified
Joshua aka Vic brings experience to the table from Ford to Mercedes-Benz. Holding an Associates Degree in Automotive Technology, Vic has experience in general automotive and is Factory Certified in Mercedes-Benz and Ford. And if you see Vic, thank him for his Combat War Veteran Service in the United States Army after doing 6 tours!
ASE Certified Automotive Technician (Re-Certification Pending), Factory Land Rover Certified
Tim is a native from Massachusetts. His specialty is electrical. He drives a Land Rover and loves British cars. We look forward to him being a part of the Carmine’s family.
ASE Master Automobile Technician
Future Technology Expert, MCP
Our founder has been serving the European car community of the Triad area since 1999. He opened his full-service shop in downtown Kernersville in 2008. He is an ASE Master Certified Technician, & Bosch Certified. He has a degree in Information Technology with concentration on networking and is also a Microsoft Certified Professional, so he can understand, diagnose and repair your new-car technology better than anyone in the area. His understanding of CAN-BUS topology associated with all late-model vehicle electrical systems is second to none in the Triad area. With such experience in modern automotive technology, he is constantly making sure the shop is equipped with the latest factory or factory-level or better diagnostic equipment that will not only help troubleshoot problems right the first time, but save the customer unnecessary troubleshooting charges.
He is proud to be married to a veteran of the US Army. He has a problem working too much but he enjoys spending time with his family, and although doesn’t race anymore, he stills enjoys driving on the race track with any car he can get his hands on. He constantly switches cars to stay ahead of the curve in comparison to other shop with regards to technology. He is a High Performance Driving Instructor for the BMW Car Club of America. Having owned over 100 different European vehicles since he started driving, his experience with even the smallest detail is second to none. He even spends time at new car dealerships test driving the newer makes and learning how the new systems work so he can mentor customers when the time comes. He has owned everything from a ’75 BMW 2002, to an ’87 Alfa Romeo, to a ’16 BMW M4 GTS. Currently he drives AND owns 2 gasoline, 1 diesel, and 2 electric vehicles. His favorite being the Gasoline BMW M4 for the race track.
Shop Steward, Parts Organizer
I am a graduate of West Forsyth High School. Taking automotive technology courses at the career center my last 2 years, I found my calling and haven’t looked back sense. With close attention to detail and a passion for anything engineering-based, Carmine’s Import Service has become my second home. I value our customers’ appreciation for their cars and treat them as if they are my own, looking forward to seeing you in the shop!
Veteran Shop Steward, Pro Welder, Trainer
Troy been with Carmine’s Import Service for about four years and has been attending GTCC for the past two years (currently in their welding program). In his free time he love’s too ski on the weekends and enjoy time with friends. His dream car would have be a Porsche 964.
Vintage Automobile Expert, MLIS
Paul was a technician in the 1970’s and has always had his hands under the hood, even these days. He is our senior and most logical brain in the office an holds a Masters Degree. Paul is a kind person and loves animals and nature. He also has a passion for high end cycling, and Scandinavian automobiles. Carmine has known Paul since 1996 and has worked with him in and off over the years.
Wendy is our Co-Founder and looks after the back end of the business. She has been on the Women’s Board of Car Care Awareness, and she is a war veteran of the United States Army. Carmine’s Import Service would not exist if it were not for Wendy.